At TDA (Talent Development Academy), we specialize in equipping professionals with the skills and knowledge they need to excel in today’s dynamic and competitive business landscape.
With a deep understanding of the evolving industry trends and requirements, we are committed to delivering high-quality training programs tailored to meet the specific needs of our clients.
From premium sales strategies to customer connection tips tailored for luxury car dealerships, these workshops are designed to elevate every client experience. Proud to deliver our dynamic Retail Selling Techniques workshops to the CharPilakoutasgroup across all their companies throughout Cyprus, and excited for what's coming up!!!
We had the pleasure of delivering a three-day Team Building Workshop at the beautiful Anassa Hotel, for 50 plus amazing employees, under the inspiring theme "One Team, One Vision." Each day brought together a different group, yet the spirit of unity remained constant. The workshop began with the Mirror Effect activity—designed to increase awareness and appreciation of team dynamics—followed by a powerful roundtable where each team member revealed behind-the-scenes contributions that often go unnoticed, yet are vital to the team's success. In the second part of the day, the energy shifted to the beach, where teams were challenged to design and build a boat, through careful planning and limited resources, and sail it without sinking! The results? Beyond the laughter and creativity, we witnessed real bonding, deeper respect, and genuine support among team members. A powerful reminder that when we understand, trust, and work together—WE RISE TOGETHER 💪 #TeamBuilding #OneTeamOneVision #LeadershipDevelopment #EmployeeEngagement #AnassaHotel #TDAworkshops
A week well spent at the elegant Cap St Georges Hotel and Resort, delivering a workshop with the dedicated staff on Handling Challenging Guests. The workshop was filled with amazing activities and immersive role-playing sessions. We learned and practiced elegant phraseology to use when acknowledging complaints, gracefully apologizing, and ending on a positive note. We practiced frameworks and techniques for staying composed under pressure, diffusing tension with empathy, and turning difficult moments into opportunities to exceed expectations. The team embraced every session with enthusiasm and professionalism, making the entire experience both productive and inspiring. Set against the stunning backdrop of Cap St Georges, this week was not only a deep dive into guest relations excellence but also a celebration of the team’s commitment to gracious and elevated service—even in the most challenging situations. Well done Team!!! See you again in June🙂
